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Shipping and Returns

Shipping Policy

PLEASE ALLOW 24-72 BUSINESS HOURS TO PROCESS YOUR ORDER, SOMETIMES IT CAN BE QUICKER DEPENDING ON VOLUME OF ORDERS.

 

BUSINESS HOURS ARE MONDAY-FRIDAY, 9 A.M-5 P.M EST

 

PRIORITY SHIPPING IS 1-3 BUSINESS DAYS.

 

DURING SALES, PLEASE ALLOW UP TO 5 BUSINESS DAYS TO PROCESS YOUR ORDER DUE TO HIGH VOLUME OF ORDERS.

PROCESSING AND SHIPPING ARE TWO DIFFERENT TIME FRAMES MEANING ONCE YOU PLACE AN ORDER IT HAS TO BE PROCESSED THEN SHIPPED.

ALL ORDERS ARE SHIPPED VIA USPS.

 

 

 

 

Return & Refund Policy

WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE. HOWEVER, WE UNDERSTAND THAT THERE MAY BE TIMES AN ITEM NEEDS TO BE RETURN/ EXCHANGED. NO WORRIES! RETURN ARE EXCEPTED FOR STORE CREDIT ONLY WITHIN 7 DAYS FROM YOUR DELIVERY DATE. WE CURRENTLY DO NOT OFFER REFUNDS ON ANY ITEMS. THE STORE CREDIT AMOUNT WILL BE YOUR TOTAL MINUS THE SHIPPING COST WITHIN 5 DAYS AFTER ITEMS HAVE BEEN INSPECTED.EXCHANGES CAN BE MADE UP 7 DAYS FROM THE DELIVERY DATE.

 

YOU CAN RETURN YOUR ITEM(S) THROUGH OUR RETURNS PORTAL! THE RETURN SHIPPING FEE IS THE RESPONSIBILITY OF THE CUSTOMER. WE DO NOT PROVIDE RETURN SHIPPING LABELS.

 

IN ORDER TO HONOR ANY STORE CREDIT, ALL RETURNED ITEMS MUST BE IN NEW CONDITION, YOUR CREDIT WILL NOT BE ISSUED.​

ITEMS MUST BE RETURNED UNWORN, UNWASHED, NO DAMAGE, UNUSED AND WITH TAGS ATTACHED.

NO VISIBLE MAKEUP OR DEODORANT ON ITEMS

 

THE FOLLOWING ITEMS ARE EXCLUDED AND CANNOT BE RETURNED:

 

. FREE GIFTS OR PROMOTIONAL ITEMS

. ITEMS MARKED FINAL SALE

. DISCOUNTED, SALE, AND/OR CLEARANCE ITEMS

. SUNGLASSES

. BODYSUITS

. SWIMWEAR/COVER-UP

. LINGERIE

. VISIBLY WORN ITEMS

. SELECT WHITE ITEMS

. ITEMS OUTSIDE OF POLICY WINDOW

 

PLEASE ENSURE THAT YOUR ADDRESS IS CORRECT WHEN YOU PLACE YOUR ORDER. IN THE EVENT THAT YOUR ORDER IS RETURNED TO US AS UNDELIVERED THERE WILL BE A 10% RESTOCKING FEE DEDUCTED FROM YOUR REFUND. IF WE A REFUND IT WILL BE MINUS THE RESTOCKING FEE AND SHIPPING COST.

 

BY COMPLETING A PURCHASE WITH INNER BEAUTY STORE YOU ARE AGREEING TO OUR FULL RETURN POLICY.

 

FOR ANY QUESTIONS, PLEASE SEND AN EMAIL.

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